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Sales Department

Job Description

We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.  As a Sales Account Manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.


  • Manage a portfolio of accounts to achieve long-term success

  • Develop positive relationships with clients

  • Act as the point of contact and handle customers’ individual needs

  • Generate new business using existing and potential customer networks

  • Resolve conflicts and provide solutions to customers in a timely manner

  • Supervise account representatives to ensure sales increase

  • Report on the status of accounts and transactions

  • Set and track sales account targets, aligned with company objectives

  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

  • Suggest actions to improve sales performance and identify opportunities for growth


  • Proven work experience as a Sales account manager or Sales account executive

  • Hands on experience in sales and an ability to deliver excellent customer experience

  • Knowledge of CRM software and MS Office (MS Excel and MS Powerpoint in particular)

  • Understanding of sales performance metrics

  • Excellent communication and negotiation skills in Bahasa Malaysia and English

  • An ability to deliver projects and answer inquiries on time

  • Business acumen with a problem-solving attitude

  • BSc degree in Business Administration, Marketing or relevant field

Good Luck!

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